SHIPPING & RETURNS

Cancellation Policy

 

Orders can be cancelled before being prepared for shipping by either sending an email to info@beautyprofline.com or by calling +974 3363 6925

 

Refund Policy

Our refund policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately, we can’t offer you a refund or an exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it, including the unsealed package of the product. If an item is opened, it is non-refundable. 

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To complete your return, we require a receipt or proof of purchase.

If an item was delivered and needs to be returned/refunded, a delivery/pick-up fee will be applicable or the item can be dropped at Marina Twin Towers B, 26TH Floor, Lusail, for a refund.

Gift cards or any online cards are non-refundable.  

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Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.
Then, contact your credit card company; it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@beautyprofline.com or call us at +974 3363 6925.

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Sale items (if applicable)

Only regular-priced items may be refunded, unfortunately, sale items cannot be refunded.

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Exchanges (if applicable)

If you need to exchange the item for the same item or a different, send us an email at info@beautyprofline.com or call us at +974 3363 6925.

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